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EXPLORE THE BENEFITS OF REMOTE PATIENT HEALTH MONITORING

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ISTEL CARE


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of satisfied Doctors
who are using the Istel Care System

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    FREQUENTLY

    ASKED QUESTIONS

    What are the advantages of using the Istel Care System?

    The Istel Care System allows for quick access to Blood Glucose Level, Blood Pressure, Weight and Body Temperature results for even more effective monitoring of Patient’s health. It allows the Patient to easily and safely share the results with the Doctor or Caregiver. It is equipped with classic and hourly logs with coloured markings of measurements for easier interpretation of the results. You can also carry out analyses on the basis of useful graphs such as: Ambulatory Glucose Profile, Line Graph, Standard Deviation Graph or Pie Chart.

    How can I register in the Istel Care System?

    You can do this at www.istelcare.pl by selecting the “Create account” button and then the profile: Doctor or Medical Staff.

    How can I get help for the Istel Care System?

    If you have any questions about the Istel Care System, please contact us by e-mail: istelcare@diagnosis.pl or by telephone 00 48 885 961 858

    Is it possible to read data from a Glucose Meter where the Date/Time has not been set, e.g. as a series of measurements?

    To read the data from the Glucose Meter, set the correct date and time.

    Is the data stored in the Istel Care System secure?

    Data stored in the system is protected in line with the applicable GDPR (General Data Protection Regulation EU 2016/679) standards and guidelines.

    How do I complete registration if I don't manage to enter the activation code and leave the System?

    You can log in to your account at any time and complete registration. The message “Your account is inactive. Click "Activate your account” and an activation code will be sent to your phone number.

    I forgot my password. How can I log in?

    Click “Forgot your password?”. A window will appear where you must enter your phone number used in the Istel Care System. You will receive a text message with a code that will allow you to set a new password. Make sure you have your phone on hand.